Frequently Asked Questions
Everything you need to know about the world's first compostable phone case.
What is a Pela Case made of?
Our cases are made from Flaxstic®, which is a combination of flax straw waste, plant-based biopolymers, and recycled materials. They are 100% compostable and free of lead, cadmium, BPA, and phthalates.
How long does it take for a Pela Case to compost?
In a standard home compost environment, a Pela Case will typically break down within 6 months to 2 years, depending on the conditions of the compost pile.
Will a Pela Case actually protect my phone from drops?
Yes! While our cases are plant-based, they are engineered to be durable and shock-absorbent. They provide excellent protection against everyday drops, bumps, and scratches.
Do you offer international shipping?
We certainly do. Pela ships worldwide to help reduce plastic waste globally. Shipping times and costs vary depending on your location and will be calculated at checkout.
What is your return policy?
We offer a 30-day happiness guarantee. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a refund or exchange.
Are Pela Cases compatible with wireless charging?
Absolutely. Our cases are designed to be thin enough to allow for seamless wireless charging and MagSafe compatibility without having to remove the case.